Repeat Prescriptions

You can request your monthly medication via:

  • the NHS App
  • SystmOne online
  • drop off the repeat prescription slip to receptionist


We are sorry that prescription requests cannot be taken over the telephone.


Query about your medication

If you have a non-urgent, query about your medication, you can:

  • send an online query here
  • ring 0115 9633676 and speak to our reception or prescriptions team

You can check the status of your repeat medication order on the NHS App

If you have a clinical query about your medication, you should speak to your usual pharmacist.

Medication recommended by a clinic or hospital

We can prescribe medicines that have been recommended by a clinic, after we have received a written confirmation.

Hospitals and clinics must issue emergency medication themselves.

Some medicines can never be prescribed by your GP because these are "red drugs" and are specialist-only.

Why would my prescription request be rejected or take longer to process?

  • it is not on your repeat list
  • it was a single one-off treatment course
  • you have not had a medication review
  • you have not had it issued by the GP previously
  • your clinic/specialist has not informed us by writing

Changes to Over The Counter (OTC) medication

The NHS no longer prescribes medication that is available over the counter (OTC).

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.

Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.

This is also the case if you do not pay for prescriptions or have a medical exemption form.

More information can be found here.

You can buy OTC medicines for any of these conditions:

  • acute sore throat
  • minor burns and scalds
  • conjunctivitis
  • mild cystitis
  • coughs, colds and nasal congestion
  • mild dry skin
  • cradle cap
  • mild irritant dermatitis
  • dandruff
  • mild to moderate hay fever
  • diarrhoea (adults)
  • dry eyes and sore tired eyes
  • mouth ulcers
  • earwax
  • nappy rash
  • excessive sweating
  • infant colic
  • sunburn
  • infrequent cold sores of the lip
  • sun protection
  • infrequent constipation
  • teething or mild toothache
  • infrequent migraine
  • threadworms
  • insect bites and stings
  • travel sickness
  • mild acne
  • warts and verrucas
  • haemorrhoids (piles)
  • oral thrush
  • head lice
  • prevention of tooth decay
  • indigestion and heartburn
  • ringworm or athlete's foot
  • minor pain, discomfort and fever (such as aches and sprains, headache, period pain, and back pain)

Messages on your prescription

If you are on regular medication, please do take a careful look at your prescription each month.

Occasionally there may be a message for you, for example if you are due a blood test to monitor your treatment, or if the medication is due for review with a doctor, nurse or pharmacist.

The message may be in the “directions” box, or on the right hand side repeat ordering slip.


Medication Reviews

Patients on repeat medication will need an annual review, usually done by their doctor or practice pharmacist. You will know when you're medication is due for review as a notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Find your local pharmacy

There are a number of pharmacies in Hucknall and surrounding areas.

You can find your nearest here:


Please note, "Torkard Hill Pharmacy - Ascent" (previously called Lloyds Pharmacy), next door to the Practice, is NOT affiliated to the practice. You are free to choose any pharmacy.


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) - From 1st April 2023

The HRT PPC could save you money if you pay for NHS prescribed HRT medicines.
The HRT PPC will cover certain HRT medicines for twice the single prescription charge and will be valid for 12 months. It will save you money if you need to pay for 3 or more HRT prescription charges within 12 months.
The HRT PPC does not cover all HRT medicines.