There are people that can help you, depending on the problem you have.

You can book an appointment with any of them:





Mental Health Practitioner

How to book

To book an appointment, patients can: 

  • telephone 0115 9633676
  • on the NHS App
  • on the SystmOne website
  • call into the surgery




Appointments System for Doctors

The types of appointments we offer are:


  • URGENT Telephone appointment

If you feel your problem is urgent, we have a limited number of same day telephone appointments with a GP. They will speak to you and advise the most appropriate way of dealing with your problem.


  • ROUTINE Face to face or telephone appointment

How to cancel an appointment

You can easily cancel an appointment via:

  • NHS App
  • Send us an online message - click here.
  • Online website SystmOne
  • Call the surgery on 0115 9633676

Late For Your Appointment

Please attend your appointment on time.

Please let us know if you are running late. If you are late, you may have missed your appointment and will need to rebook it.

Home Visits

If you need a home visit, please request this before 11:00. A GP will contact you to discuss your symptoms, and authorise a visit if necessary.

You may also be visited at home by a community nurse if you are referred by your GP.

You may only request a home visit if you are housebound or are too ill to visit the practice.

Extended Access

Routine appointments are available Monday to Friday, 6:30pm and 8pm.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.


Download the FREE NHS app!

It has a host of very useful options tailored for your health needs.

The app is owned and run by the NHS. It is safe and secure.