Newsletters & Patient Participation Group

The Aims of the Patient Participation Group

Torkard Hill Medical Centre has a very active Patient Participation Group (PPG) which is chaired by Kathryn Sanderson.  We encourage our patients to give their views about new developments in the Practice and our wider community. We think it is important to access views and opinions from as many patients as possible and we strongly encourage our patients to join our PPG. 

We have consulted with our patients and our feedback suggests that many of our patients are  busy and may not have time to come to the surgery for face to face meetings. Therefore, we have created an active ‘virtual’ group of our patients. This mechanism allows patients to easily exchange views, participate in practice surveys and with whom we can consult from time to time by email.

Meetings

A PPG meeting is attended by senior member of the Practice, and practice patients and carers. It is usually by up to 10 people.

The meeting is managed by the Patient Chair or Practice Chair.

The meeting follows an agenda that can look similar to this:

  1. Welcome and introductions
  2. Minutes and actions arising from the last meeting
  3. Updates from GP practice
  4. Other agenda items
  5. Patients’ feedback, suggestions and comments
  6. Date of the next meeting

 

The meetings usually last around 1 hour.

The next face to face meeting will be on: 11th October 2023

The next online "e-PPG" meeting will be on: 4th October 2023

a woman wearing glasses and smiling at the camera

Kathryn Sanderson (Chair)

ABi

Dr Aneel Bilkhu (GP PPG Clinical Lead)

Transforming healthcare at the Practice

Our practice has had to adapt to the new health challenges of today and the future.

The old model of doctor/nurse is no longer fit for purpose, due to a number of factors.

A number of new professionals now work at the Practice, with their own experience and expertise, to help deliver high quality care to our patients.

Getting the right care, with the right professional, at the right time.

Team

Want to join the PPG?

Interested in joining the PPG? We'd love to have you! Let us know, by speaking to one of our friendly reception team, or contact us!

PPG