Online Services

Proxy access for online services

This is where someone is given access another person’s medical record. For example:

  • A parent or guardian where a patient aged 11 or over has given permission
  • A parent or guardian who has legal responsibility for a patient between 11 and 16 where GP has assessed that the patient is not capable of making their own decisions re medical health
  • A carer for a patient over the age of 16 – we would need a letter from the patient giving them permission
  • The proxy does not have to be a registered patient at the practice, but must be registered for online services on the GP system and always use their own login credentials.

To be given proxy access, a patient’s representative must have the informed consent of the patient or, in cases where the patient does not have capacity to consent, the GP has decided that it is in the best interests of the patient for them to have proxy access. 

Patients aged 16 or above are assumed to have the capacity to consent unless there is an indication that they are not. Young patients between the ages of 11 and 16 who are judged as having capacity to consent by their GP may also consent to give proxy access to someone else.

 

To request access, please contact the practice for a form.