Flu Vaccinations - please book in if you normally have one
GP Extraction System and Care Data
The way the NHS uses data to plan health care is changing. From Autumn 2014 data will be extracted securely from GP practice IT systems with the intention of improving healthcare.
To find out more about this please read the patient information leaflet or the FAQ document for more detailed information.
Care Data - Information Leaflet
Care Data - FAQ's
Transfer of Electronic Patient Information
NHS England is continuing to develop the facility of transferring patient information electronically within GP Practices. This includes:
- Transfer of Patient Records between Practices when a patient registers or de-registers with a GP Practice
- The facility to enable patient to view online, export or print any summary information from their records i.e. medication, allergies, adverse reactions and any additional information agreed between the GP and The Patient.
- The Summary Care Record enables healthcare staff faster and easier access to essential information about you i.e. medication, allergies, and adverse reactions. This information will only be viewed in an emergency or in urgent care settings with the explicit consent of the patient unless the patient is unable to give their consent e.g. if they are unconscious.
Torkard Hill Medical Centre intends to achieve these requirements by 31st of March 2015
The NHS Friends & Family Test
We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service. It is based on one simple question:
"How likely are you to recommend our service to friends and family if they needed similar care of treatment?"
Your feedback will help us learn more about what you think of your expeirence - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care.
If you'd prefer to give your comments anonymously, then please do so. If you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views.
If you would like to leave feedback please pick up a card in surgery or click on the box "Take our Practice Survey" at the bottom of this page.
Welcome to Torkard Hill Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access & Parking
There is wheelchair access to all ground floor accommodation and guide dogs are welcome. Car parking is available please note: DO NOT USE THE NURSING HOME CAR PARK our car park is on Farleys Lane - if this is full you can park on Farleys Lane. Baby changing facilities are available if requested and prams and pushchairs may be left in the foyer at your own risk.
(Site updated 22/10/2014)